ATM

OCPP will continuously upgrade its banking services to enhance customer experience. Our ATM network has combined function of ATM (Automated Teller Machine) and CDM (Cash Deposit Machine) which accepts and dispenses in a single machine. BOCPP accepts all kinds of VISA, UnionPay and CSS (Cambodia Shared Switch) card.

 

In addition, Your BOC debit card give you acceptance of thousands of ATMs in Cambodia and across the globe.

Service Overview

Service for CSS cardholder or BOCPP cardholder

  • Withdraw cash in USD and KHR
  • Cash Deposit (BOCPP debit card only)
  • Print Mini Statement
  • Make account balance inquiry
  • Change your Personal Identification Number (PIN)
  • Fund Transfer
  • Fast Cash Service
  • BOCPP Credit Card Repayment

 

Service for international brand cardholder

  • Designated foreign currency withdrawal in USD
  • Balance Inquiry
  • Change Personal Identification Number (PIN)

 

For inquiries related to card or ATM transactions, please contact our hotline on 023 988886.

FAQ

Q1. Which currency does ATM/CDM accepts?

Currently, our ATM/CDM dispenses and accepts KHR (Cambodia Riel) and USD notes only.

 

Q2. What is the ATM/CDM deposit limit per transaction and accumulated deposit limited per day?

The maximum deposit of CDM is 50 PCS per time (USD 100 only). As the deposit daily limited of BOCPP debit card is set for 10000$ and withdrawal is set for 3000$ per day.

 

Q3. Are BOCPP debit card accepted by other ATMs?

Yes, please refer to other ATM that supported VISA , CUP and CSS logo.

 

Q4. Does BOCPP ATMs support CSS network?

Yes, we do support the CSS transaction which partner bank belonging to CSS member.

 

Q5. Does the ATM/CDM require PIN before customer is allowed to perform withdrawal or deposit?

Yes, A 6-digit PIN will be required when debit card is being used to perform withdrawal/deposit machine.

 

Q6. What would happen if I entered the wrong PIN more than three times?

If you have entered the wrong PIN for three times, ATM machines will blocked the card immediately.

 

Q7. Does BOC charge for use of ATMs?

Customers will not be charged when using their BOCPP card at BOCPP ATMs. But a certain charge is being applied if the customer performs at other bank’s ATMs.

 

Q8. What should I do if the ATM/CDM retained my card?

Please bring your identification document such as ID, relevant document and visite related branch to claim back the card within 10 working day. If the retained card is a reported lose card, the card will be not be returned and we will proceed to destroy it immediately.

If customer failed to provide document to prove the owner of the card. BOCPP will not return the card back.