Notice of the method of verifying the authenticity of the Guarantee/Standby letter of credit/Letter of credit issued by our bank

 

If the company has to confirm the authenticity of the Guarantee / Standby Letter of Credit / Letter of Credit issued by our Bank, the company should send the enquiry through their banker by authenticated SWIFT or company authenticated signed request letter, providing the information of the Guarantee / Standby Letter of Credit  / Letter of Credit, including transaction number of the Guarantee / Standby Letter of Credit  / Letter of Credit, date of issuance, name and address of the applicant, name and address of the beneficiary, currency and amount. We will reply their banker by authenticated SWIFT or  by our authenticated confirmation letter .

Khmer Riel Account Opening Announcement

Dear Valued Customers,

                According to the Notification of the National Bank of Cambodia to promote the use of Khmer Riel in payment services, the National Bank of Cambodia requires all financial institutions in Cambodia to open deposit account and/or settlement account in Khmer Riel for all customers to use for payment purpose.

            In order to comply with regulatory requirements and not to impact the use of your account, please visit the nearest branch to you before 30th May 2025 for Khmer Riel Account opening. If you have any questions, please feel free to contact our Bank via below contact number. We sincerely appreciate your understanding and supporting as always.

                                                                                            Bank of China (Hong Kong) Limited Phnom Penh Branch

                                                                                                                        20th May 2025

Business Hours:

Working Day

Business Time

Branch and Sub-branches

Mon-Fri

8:30-15:30

Main Branch, Intercon Sub-Branch, Tuek Thla Sub-branch, Siem Reap Provincial Sub-branch, Sihanouk Provincial Sub-branch

Saturday

8:30 -11:30

Main Branch,  Siem Reap Sub-branch, Sihanouk Provincial Sub-branch

Sunday

8:30 -11:30

Intercon Sub-Branch, Tuek Thla Sub-branch

Contact Number:

Main Branch                                        Tel:023988886 Ext. 8827 & 8899

Intercon Sub-Branch                          Tel:023988886 Ext. 8688 

Tuek Thla Sub-branch                        Tel:023988886 Ext. 8588 & 8521

Sihanouk Provincial Sub-branch       Tel:023988886 Ext. 8510

Siem Reap Provincial Sub-branch     Tel:023988886 Ext. 8506 & 8507

Notice on Handing of KHQR Payment

Dear Value Customer

 

Recently, we have noticed that some customers have not set default receiving accounts for both KHR and USD, which may cause delays in processing KHQR payment. To protect your funds, we will contact you directly to authorization. If we don’t hear back from you within 5 business days from the transaction date, we will credit the funds to your active account in the same currency under your name.

 

Reminder: To ensure transaction smooth and timely, please set default receiving accounts for both KHR and USD in mobile banking, and make sure the accounts are active.

 

If you have any questions, please contact our bank. We sincerely appreciate your understanding and supporting as always.

 

Bank of China (Hong Kong) Limited Phnom Penh Branch

 

August 21st, 2025